Customisation in Aged Care Software
Customisation in care is crucial. That’s because if there’s one thing that’s common to all aged and disability care organisations it’s that no two are the same. Many provide outstanding care, but they do so in ways that have taken years to refine and develop, and many agency managers are rightly proud of their own recipes.
At CarePlanner, we respect that diversity. In fact, we encourage it! We’ve built our system to be as flexible as possible, whilst still providing plenty of assistance along the way if you find yourself in unfamiliar territory.
Your system; your setup
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Lock down permissions
Every organisation processes information that shouldn’t be visible to every member of staff. Nowhere is this more true – or more important – than in care: rota administrators need not be privy to payroll data; on-call care workers shouldn’t be able to run company-wide reports; branch managers shouldn’t be able to look up details of service users for whom they are not responsible.
To support this, the CarePlanner system offers a whole suite of granular permissions that can be applied to your admin users, giving you complete control over what your staff can see, do and change.
The system is very powerful – with just a few clicks you can set up an on-call role with the ability to make changes to a daily roster and create diary entries for clients, but not to be able to change rolling schedules or to edit other people’s diary entries.
And don’t forget, every action performed in CarePlanner is logged and recorded, so finding out who made what changes is never more than a few clicks away.